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Transforming low fidelity wireframes to great design: A client engagement journey

Objectives

Codenatives revamped wireframes for an incident management portal using interactive UI/UX design. With competitor analysis and modular methods, we crafted efficient workflows, ensuring smooth navigation and optimal design layouts. Users experienced seamless incident management, leading to customer satisfaction.

Approach

To ensure consistency and efficiency, we established a creative design system in Figma, defining typography, color palettes, iconography, and component libraries for all application screens. We analyzed wireframes, dissecting each screen’s purpose and user flow, and utilized a modular approach for understanding use cases and scope.

Throughout the design process, we iterated and sought feedback from the client, leveraging collaboration features like real-time commenting for effective communication and fostering a feedback loop to ensure alignment among designers, stakeholders, and team members.

Challenges

Converting wireframes into comprehensive design layouts posed a challenge as we translated conceptual wireframes into fully realized designs, aligning them with user expectations and industry standards. Establishing robust daily operational coordination among various user groups involved implementing features and workflows for seamless communication and collaboration.

Collaborating closely with clients in each iteration, we incorporated the users preferences to ensure the final design met their expectations, enhancing usability. This iterative approach required a deep understanding of the application’s complexity, allowing us to become subject matter experts and deliver a design that fulfilled the client’s requirements.

Solution

From Wireframes to Click-Through Prototypes

With wireframes guiding our path, our design team delved into Figma, analyzing each screen to grasp its purpose and user flow. Comprehensive workflows were crafted to address user pain points, ensuring seamless navigation and effective data management for both users and admins.

By leveraging Figma, We were at an advantage in converting the designs to all forms of file formats. This capability has empowered stakeholders to efficiently implement changes, elevating their projects with ease and significantly improving functionalities and adaptability, ensuring smoother project progression.

We implemented an efficient reporting system with real-time request tracking and delivered a click-through prototype for easy review before development. by implementing an efficient reporting system with real-time request tracking, we enabled users to track and manage incidents seamlessly.

Additionally, delivering a click-through prototype before development allowed stakeholders to visually experience the application’s functionality and flow, providing an opportunity for feedback and refinement early in the process. This ensured that the final product met user needs and expectations effectively.

Journey from wireframes to designs

Our efforts culminated in efficient end-to-end user management, optimizing design layouts for a smooth incident management process, resulting in highly satisfied users.

 

Customer Speak

It looks amazing. Thank you for your hard work and all of the amazing design ideas!

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